Terms and conditions of use for DOCUFLOWS
Welcome to www.docuflows.com (along with all DOCUFLOWS sites that contain a link to these Terms and Conditions and constitute the "Site"). These Terms and Conditions (hereinafter referred to as "Terms") govern the use of the site owned by WISEMARKET ASSESSORIA E TECNOLOGIA LTDA ("DOCUFLOWS"), registered under CNPJ 42.307.740/0001-15.
We request that you carefully read these Terms before using the site and/or Platform so that the "User" and/or "Visitor" - as applicable - is aware of their rights and obligations in relation to DOCUFLOWS, its subsidiaries, affiliates, and branches, whether individually or collectively, "DOCUFLOWS" or "us".
We reserve the right, at our discretion, to modify these Terms. We will notify you of such modifications via email or by posting a notice of the changes mentioned above on the site and/or platform. The User and the Visitor must observe such notices on the site and the platform to be aware of the changes. If the User or Visitor continues to use the site and/or platform after ten (10) days from the publication of the changes to these Terms or after being notified by email, whichever occurs first, their agreement to the changes will be presumed.
1. Preliminary considerations. Acceptance.
1.1. These Terms constitute a contract between the User or Visitor, natural or legal person, hereinafter referred to as the CONTRACTOR, and DOCUFLOWS, regarding their access to and use of the site and the platform, as well as their access to and use of any other means of communication related to the site. The site provides access to an online information storage and processing platform owned by DOCUFLOWS, which allows users to control, manage, and administer business processes (hereinafter referred to as the "Platform"). These Terms apply to the site and the platform. The rights, obligations, responsibilities, pricing tables, and other supplementary terms and conditions or documents that may be published on the site or the platform in the future will be incorporated into these Terms.
1.2. By using the Platform or the site on behalf of a legal entity, the CONTRACTOR declares to DOCUFLOWS that they have the representation power of the legal entity to act on its behalf and accept these Terms.
1.3. Concept of User and Visitor. When the CONTRACTOR uses or visits the site and/or Platform in any way, regardless of whether they are registered as a user of the site and/or Platform, they will be considered a visitor for the purposes of these Terms. By registering for a free trial of the Platform, your registration is verified for use of the Platform and you will be considered a User for the purposes of these Terms.
1.4. Application of Conditions. Acceptance. By using (as a user) or visiting (as a visitor) the site and/or the Platform, you expressly accept: (1) the Terms and (2) the DOCUFLOWS Privacy Policy, at www.docuflows.com/privacidade ("Privacy Policy"), and any amendments to these Conditions and the Privacy Policy that DOCUFLOWS may make in the future. You expressly agree to these Terms, recognizing electronic acceptance as valid. These Terms will apply to all users and visitors of the site and/or Platform. If you do not agree with these Terms or the Privacy Policy, do not access or use the site and/or the Platform in any way.
2. Capacity.
The CONTRACTOR declares that they are over 18 years of age, and that they understand and agree that the site is not intended for minors under 18 years of age. If DOCUFLOWS becomes aware that a user and/or visitor is under 18 years of age, DOCUFLOWS may cancel their user account and/or access to the site and/or Platform.
If the site and/or the Platform is used on behalf of a company, the CONTRACTOR declares and ensures that they have the necessary powers or authorizations to act on behalf of that company.
3. Description of the platform.
The Platform offers users various features aimed at facilitating the control and management of business processes. In particular, the Platform provides tools for documentation, creation, and management of processes, employees, and teams, including, without limitation, processes, policies, documents, checklists, standards, procedures, and any other documents related to the operational, legal, and administrative practices of the company, among others.
4. Access to the platform.
4.1. The services of the platform are offered in the form of a paid monthly subscription according to the rates published on the site, being this subscription recurring and automatically renewed according to the conditions of the contracted plan.
4.2. Notwithstanding the above, DOCUFLOWS may enable trial periods, with or without functionality limitations, during which the user will be allowed to use the Platform at no cost for several consecutive days. At the end of the trial period, to continue using the Platform and accessing their information, the User must contract the paid monthly subscription model.
4.3. To access the services of the Platform, without limitations as provided in clause 4.2, the User must pay the established monthly fee or adhere to any promotional plans eventually offered by DOCUFLOWS to Users, using the payment methods available in these Terms. Payments are made in advance of use. DOCUFLOWS reserves the right to change, at its discretion, the prices published on the Site and/or the platform as well as the name, classification, requirements, and functionalities of each version of the services corresponding to the published prices.
4.4. Payment methods. DOCUFLOWS accepts payments through the following payment methods: http://www.docuflows.com/planos and all payment methods accepted by Stripe. The CONTRACTOR undertakes to pay DOCUFLOWS for all contracted services by using the platform. If the user does not make the payment of the invoice by the due date, they will not be able to access the platform or its services until the outstanding amount is settled. Cancellation due to lack of timely payment is automatic as per clause 12 of these Conditions.
4.5. The platform will be available once DOCUFLOWS verifies the payment made by the user. If the payment cannot be verified by DOCUFLOWS, for any reason, DOCUFLOWS may, at its discretion, decide not to allow the user's access to the Platform until it can verify the payment made by the user. In case of non-confirmation of payment, DOCUFLOWS may notify the user via email.
4.6. The price of the service of the platform provided by DOCUFLOWS may depend on the level of use of the Platform, the amount of resources made available, among other criteria, as detailed on the site and in the Platform. For this reason, users are prohibited from creating more than one account. If DOCUFLOWS identifies that a user created multiple accounts in an attempt to avoid paying the fees proportional to their level of access and use of the platform, DOCUFLOWS may terminate the user's accounts on the platform and charge the user for such use based on the prices set by DOCUFLOWS for services effectively provided to the user, considering all activities and resources used in their various accounts.
4.7. Non-access or non-use of DOCUFLOWS services will not exempt the CONTRACTOR from payment of the subscription, as the payment is due for the mere availability of the service.
4.8. Additional resource packages ("CREDITS"), can only be acquired if the CONTRACTOR has an active plan subscription.
4.9. Payments made for services are non-refundable, including for unilateral termination by the user.
5. Limitations on access and use of the platform.
5.1. In accordance with the conditions set forth in these Terms, DOCUFLOWS grants the user during the contracted period a non-exclusive, limited, non-transferable license to access and use the platform to the extent permitted in these Terms. All rights not expressly granted in these Terms shall be reserved for DOCUFLOWS.
5.2. The user cannot use the platform contrary to the conditions expressly permitted in these Terms.
5.3. Unless expressly stated otherwise in these Terms, the user may not:
(a) download, use, copy, create derivative works, or modify the Platform or any part thereof, (b) transfer, lease, lend, rent, or distribute the Platform to any other person or entity, or (c) use the Platform illegally, for any illegal purpose, or in any way not expressly recognized in these Terms.
5.4. DOCUFLOWS reserves the exclusive right, at its discretion: (a) to determine the functions, services, products, software, or other tools that are available for use by the user through the site and/or Platform, and (b) to add, change, or remove any content, material, and/or functionality that is available on the Platform and/or site at any time for any reason. In this sense, DOCUFLOWS may make updates, new functions, add new features, and improvements to the Platform and/or the site.
5.5. DOCUFLOWS allows the use of the Platform and/or the Site, provided that the user: (I) does not copy, distribute, or modify any part of the Platform or the site without prior written authorization from DOCUFLOWS; (II) does not send spam, advertising, chain letters, etc.; (III) does not transmit any content that contains viruses or other programs, codes or files that may damage computers; (IV) does not turn off or interrupt servers or networks connected to the site; and (V) does not use or launch any automated system, including without limitation, "robots", "spiders" or "offline readers," that access the Platform and/or the site in a manner that may send requests to DOCUFLOWS' servers over a period of time longer than a human could respond during the same period through a conventional online web browser. DOCUFLOWS allows public search engine operators to use "spiders" to copy materials from the site and/or Platform solely for the purpose of creating indexes of the locatable materials available, and potential to be found, but not 'caches' or archives of such materials. DOCUFLOWS reserves the right to revoke these exceptions either generally or in specific cases. The CONTRACTOR agrees not to collect or store any personal information, including account names or email addresses from the site and/or the Platform or to use the site's communication tools and/or platform for any commercial purpose beyond the specific and expressly provided scope in these Terms.
5.6. User Accounts. User’s personal responsibility. To access the Platform, the CONTRACTOR must access their DOCUFLOWS user account (the "User Account"). At no time does DOCUFLOWS have access to, store, use or know the password for your user account. The CONTRACTOR may not use in any way a user account that belongs to another person, without the express written permission of the corresponding user. Each user who has an account at DOCUFLOWS is responsible for the activity of any collaborators on their DOCUFLOWS user account authorized to perform some or all of the functions provided by the Platform. Each collaborator must accept these Terms and the Privacy Policy when accessing and using the Platform as a collaborator, based on the collaborator's password linked to a user account. Each user is solely responsible for all activity that occurs on their user account and must keep their password secure, including collaborator passwords. By creating a user account on behalf of a legal entity, the user guarantees that they have the authority to bind that legal entity and that their acceptance of these conditions will be considered acceptance by the legal entity. Any security breach or misuse of your User Account must be immediately reported to DOCUFLOWS. The CONTRACTOR is solely responsible for their user account. Any misuse or unauthorized use must be immediately reported to DOCUFLOWS. DOCUFLOWS will not be liable for any losses or damages, including third parties, resulting from any misuse or unauthorized use of your User Account.
5.7. User Accounts. To use the platform, you must create a DOCUFLOWS user account.
5.8. Cancellation of access to site and user accounts. DOCUFLOWS, at its discretion, has the right to cancel your access to the site and/or the Platform and prevent its use immediately and to cancel and/or suspend your user account.
5.9. Prohibitions. The user may not access or use the Platform and/or the site for any purpose other than expressly stated in these Terms. Agrees that, among the prohibited activities, are included (but not limited to): a. criminal activity or violating the law in any manner. b. The collection of data or any content from the Platform to create a compilation or database without the written permission of DOCUFLOWS. c. Deceiving or defrauding the company or other users of the platform in any manner and, in particular, in order to obtain confidential information. d. The improper use of support services provided by DOCUFLOWS or making false accusations. e. The use of any information obtained through the Platform and/or the site to harass, annoy, abuse or harm third parties. f. Using the platform in any manner to compete with DOCUFLOWS. g. Decoding, decompiling, disassembling or reverse engineering any software or code that comprises the platform and/or the Site, or allow or authorize any other person or entity to do so. h. Circumvent or otherwise bypass security measures designed to prevent or restrict access to the Platform and/or the site.
6. Content provided by you.
6.1. The platform may allow users to submit certain information to the Platform or the site. In all cases, the CONTRACTOR declares and guarantees that: a. He is the creator and owner, or has the necessary licenses, rights, authorizations to disclose and/or permission to use the content submitted to the Platform or site; b. The content submitted to the platform or Site does not violate or link to material that violates any provision of these Terms or any applicable law or regulation.
6.2. Recognizes and agrees that any question, inquiry, comment, suggestion, ideas or other information about the site or Platform (hereinafter, the "Contributions") provided to DOCUFLOWS are not confidential and that DOCUFLOWS (as well as any person designated by it) has the right to freely use and disseminate these contributions for any purpose, commercial or otherwise, without your consent or approval and without any compensation.
6.3. The CONTRACTOR declares and guarantees that he is solely responsible for acquiring or obtaining computer hardware and software for his use of the platform, and that he will be solely responsible for any damage or loss he may suffer as a result of using computer hardware and software, including incompatibilities between the Platform and any operating system.
7. Intellectual Property Rights.
7.1. All content on the site and the Platform, including, but not limited to texts, documents, descriptions, products, software, codes, graphics, design, photographs, sound, videos, interactive features, services, data collection and data management, and all other content made available on the site and in the Platform (the "content") and trademarks and logos included on the site and in the Platform ("trademarks"), are the property of DOCUFLOWS or licensed to DOCUFLOWS.
7.2. The content is provided, as is, solely for personal use by the user and may not be used, copied, distributed, transmitted, displayed, separated, sold, licensed, decompiled or exploited for any other purpose without the prior written consent of DOCUFLOWS. DOCUFLOWS reserves all rights not expressly granted to the Platform or the site licenses. Should the CONTRACTOR download or print a copy of the Content, for personal use only, they must maintain all reserved rights and other ownership notices contained therein.
7.3. The CONTRACTOR guarantees that he will not circumvent, disable or otherwise interfere with features related to the security of the site and/or the Platform or features that prevent or restrict the use or copying of any Content or impose limitations on the use of the site and the Platform. DOCUFLOWS and other brands are trademarks of DOCUFLOWS and its subsidiaries. All other trademarks, service marks, and logos used on the site and Platform are trademarks, service marks, and logos of their respective owners.
7.4. This section shall survive even upon termination of these Terms.
8. Confidentiality.
8.1. In the course of providing the services described in these conditions, the CONTRACTOR may have access to certain private, confidential, and/or trade secret information of DOCUFLOWS, whether written or by any other means (hereinafter "Confidential Information").
8.2. The CONTRACTOR agrees not to disclose DOCUFLOWS Confidential Information to third parties, not to use DOCUFLOWS confidential information for purposes other than the exclusive fulfillment of these Terms, and to maintain the confidentiality of DOCUFLOWS confidential information practicing the same level of care that the User uses to protect their own confidential information, which in any case must not be less than a reasonable degree of care.
8.3. At any time during the term of these Terms, and even after the term has ended, upon written request from DOCUFLOWS, the user shall return to DOCUFLOWS or destroy, at DOCUFLOWS' discretion, all confidential information in their possession, including documents, writings, recordings, and records made by the user based on confidential information of which they were aware.
8.4. The user acknowledges and agrees that DOCUFLOWS may provide, upon a court order from any court in the country or jurisdiction to decide on a particular case, the information contained or related to the User's account as required within the process.
9. Links. Third-party sites.
9.1. The site contains links to third-party sites that are not owned or controlled by DOCUFLOWS. DOCUFLOWS is not affiliated with these sites, has no control over these sites, and assumes no responsibility for the content, privacy policies, or practices of any third-party website.
9.2 By using the site and/or Platform, the CONTRACTOR expressly releases DOCUFLOWS from any and all liability arising from their use on any other third-party sites. The CONTRACTOR is aware that when leaving the site and/or Platform, they should read the terms and conditions and privacy policy of each site they visit.
9.3. In particular, the CONTRACTOR agrees and acknowledges that the services provided by partner sites and their regional variants are provided by third parties, distinct from DOCUFLOWS. The Platform allows integration with certain partner services through a communication interface (API). The CONTRACTOR acknowledges and agrees to comply with the service terms of any partners, as well as any legal consequences. Under no circumstances will DOCUFLOWS be liable for failures and inconsistencies or other defects of the API or the partner sites.
10. Description of Information.
10.1. DOCUFLOWS will make its best efforts to maintain the site and the Platform. However, DOCUFLOWS cannot assure or guarantee that the content available on the site and/or the Platform is accurate, complete, secure, or free of errors. In particular, DOCUFLOWS cannot assure or guarantee that the information provided to the user when providing the services described in Clause 3 of these Terms is accurate, complete, secure, or free of errors. DOCUFLOWS reserves the right to make changes to the content, or any part thereof, at its sole discretion and without any obligation to notify users before or after making such changes to the content.
10.2. The CONTRACTOR in using the content of the site and/or Platform, or any part thereof, assumes all risk and responsibility.
11. Privacy
11.1. We care about your privacy. Please check DOCUFLOWS' privacy policies. By using the site and/or Platform, the CONTRACTOR accepts the terms of DOCUFLOWS' Privacy Policy.
11.2. The management and provision of services provided by DOCUFLOWS requires the processing of various data that constitute public information provided by users and third parties to DOCUFLOWS and/or third-party sites. This data will be processed in accordance with the existing rules regarding personal data and in accordance with the provisions of our Privacy Policy.
12. Duration and termination of the service contract.
12.1. The service agreement will remain in full force and effect and will produce all its legal effects as long as payments are made in accordance with the provisions of clause 4 of the Terms. The User may terminate their use or participation in the platform at any time and for any reason, according to the instructions for ending the user account that are in the settings of their user account. IMPORTANT - PAYMENTS ARE NON-REFUNDABLE, as provided in these Terms. The information stored in your user account may remain stored for two (2) months after the termination of the user account.
12.2. In case of contractual termination by DOCUFLOWS, for lack of payment, or for any other reason, all historical data and information for using the Platform will be stored for the period below and may be accessed after reactivation of the account, subject to the corresponding payments. The CONTRACTOR's data and information will remain available for a period of two (2) months from the cessation of service due to lack of payment. Once the two-month period has expired, the user's information and data accumulated on the Platform will be removed from DOCUFLOWS' database and cannot be recovered by the user under any circumstances without any responsibility on the part of DOCUFLOWS.
13. Changes to the Platform.
13.1. DOCUFLOWS reserves the right to modify or discontinue, temporarily or permanently, the Platform (or any part thereof) at any time, with or without prior notice. The CONTRACTOR agrees that DOCUFLOWS will not be liable for any modification, suspension, or interruption of the Platform.
14. General limitation of civil liability and warranty.
Except as expressly stated otherwise in a written agreement between the parties, the site is provided "as is", according to availability and without any warranty of any kind, including, without limitation, representations, warranties, and conditions of merchantability, commercial quality, fitness for a particular purpose, title, non-infringement, and everything that appears by statute or treatment or commercial use.
Although we make reasonable efforts to ensure that the site functions as expected, DOCUFLOWS does not guarantee that the site will be free of errors, security breaches, virus attacks, and others, or that it will always be available. Occasionally, the site will be unavailable for routine maintenance, updates, and others.
Additionally, it agrees that DOCUFLOWS will not be liable for technical problems of the internet, slow connections, traffic congestion, overload of our or other servers, etc.
DOCUFLOWS does not guarantee, endorse, promote, or ensure any content, product, or service that appears published on the site.
Under no circumstances, whether DOCUFLOWS nor its subsidiaries and respective directors, employees, licensees, assignees, and agents will be liable for loss of money, reputation, special, direct, indirect, incidental, punitive, or consequential damages resulting from the use or inoperability of such use and its services even if DOCUFLOWS has been advised of the possibility of such damages.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply.
15. Final provisions.
15.1. In the event that a court or judicial or administrative authority declares one or more clauses of these Conditions null and void, the nullity does not affect the remaining provisions, which must survive and produce respect for the parties for all intended effects.
15.2. If any provision of these Terms is considered invalid, the user involved and DOCUFLOWS will make their best efforts to replace or modify the clause respecting the present spirit.
15.3. Any controversy arising regarding the existence, validity, interpretation, or compliance with this resolution will be submitted to common law.
15.4. Unless otherwise indicated, notifications should be made by email to the address support@docuflows.com.
15.5. All communications directed to a specific user will be made using the registration data provided by the user at the time of registration or regularly updated in the user's profile.
15.6. Email messages sent by DOCUFLOWS will be considered received, read, and accepted 24 hours after sending the email, unless DOCUFLOWS is expressly informed that the email address is invalid or that the email did not reach its destination.
15.7. These Terms constitute the complete agreement between the user and DOCUFLOWS regarding the use of the Site and the Platform.
15.8. The failure or omission of DOCUFLOWS to exercise or enforce any right or provision established in these Terms does not constitute a waiver of such right or provision.
15.9. The section titles of these Terms are for convenience only and have no legal or contractual effect.
Welcome to www.docuflows.com (along with all DOCUFLOWS sites that contain a link to these Terms and Conditions and constitute the "Site"). These Terms and Conditions (hereinafter referred to as "Terms") govern the use of the site owned by WISEMARKET ASSESSORIA E TECNOLOGIA LTDA ("DOCUFLOWS"), registered under CNPJ 42.307.740/0001-15.
We request that you carefully read these Terms before using the site and/or Platform so that the "User" and/or "Visitor" - as applicable - is aware of their rights and obligations in relation to DOCUFLOWS, its subsidiaries, affiliates, and branches, whether individually or collectively, "DOCUFLOWS" or "us".
We reserve the right, at our discretion, to modify these Terms. We will notify you of such modifications via email or by posting a notice of the changes mentioned above on the site and/or platform. The User and the Visitor must observe such notices on the site and the platform to be aware of the changes. If the User or Visitor continues to use the site and/or platform after ten (10) days from the publication of the changes to these Terms or after being notified by email, whichever occurs first, their agreement to the changes will be presumed.
1. Preliminary considerations. Acceptance.
1.1. These Terms constitute a contract between the User or Visitor, natural or legal person, hereinafter referred to as the CONTRACTOR, and DOCUFLOWS, regarding their access to and use of the site and the platform, as well as their access to and use of any other means of communication related to the site. The site provides access to an online information storage and processing platform owned by DOCUFLOWS, which allows users to control, manage, and administer business processes (hereinafter referred to as the "Platform"). These Terms apply to the site and the platform. The rights, obligations, responsibilities, pricing tables, and other supplementary terms and conditions or documents that may be published on the site or the platform in the future will be incorporated into these Terms.
1.2. By using the Platform or the site on behalf of a legal entity, the CONTRACTOR declares to DOCUFLOWS that they have the representation power of the legal entity to act on its behalf and accept these Terms.
1.3. Concept of User and Visitor. When the CONTRACTOR uses or visits the site and/or Platform in any way, regardless of whether they are registered as a user of the site and/or Platform, they will be considered a visitor for the purposes of these Terms. By registering for a free trial of the Platform, your registration is verified for use of the Platform and you will be considered a User for the purposes of these Terms.
1.4. Application of Conditions. Acceptance. By using (as a user) or visiting (as a visitor) the site and/or the Platform, you expressly accept: (1) the Terms and (2) the DOCUFLOWS Privacy Policy, at www.docuflows.com/privacidade ("Privacy Policy"), and any amendments to these Conditions and the Privacy Policy that DOCUFLOWS may make in the future. You expressly agree to these Terms, recognizing electronic acceptance as valid. These Terms will apply to all users and visitors of the site and/or Platform. If you do not agree with these Terms or the Privacy Policy, do not access or use the site and/or the Platform in any way.
2. Capacity.
The CONTRACTOR declares that they are over 18 years of age, and that they understand and agree that the site is not intended for minors under 18 years of age. If DOCUFLOWS becomes aware that a user and/or visitor is under 18 years of age, DOCUFLOWS may cancel their user account and/or access to the site and/or Platform.
If the site and/or the Platform is used on behalf of a company, the CONTRACTOR declares and ensures that they have the necessary powers or authorizations to act on behalf of that company.
3. Description of the platform.
The Platform offers users various features aimed at facilitating the control and management of business processes. In particular, the Platform provides tools for documentation, creation, and management of processes, employees, and teams, including, without limitation, processes, policies, documents, checklists, standards, procedures, and any other documents related to the operational, legal, and administrative practices of the company, among others.
4. Access to the platform.
4.1. The services of the platform are offered in the form of a paid monthly subscription according to the rates published on the site, being this subscription recurring and automatically renewed according to the conditions of the contracted plan.
4.2. Notwithstanding the above, DOCUFLOWS may enable trial periods, with or without functionality limitations, during which the user will be allowed to use the Platform at no cost for several consecutive days. At the end of the trial period, to continue using the Platform and accessing their information, the User must contract the paid monthly subscription model.
4.3. To access the services of the Platform, without limitations as provided in clause 4.2, the User must pay the established monthly fee or adhere to any promotional plans eventually offered by DOCUFLOWS to Users, using the payment methods available in these Terms. Payments are made in advance of use. DOCUFLOWS reserves the right to change, at its discretion, the prices published on the Site and/or the platform as well as the name, classification, requirements, and functionalities of each version of the services corresponding to the published prices.
4.4. Payment methods. DOCUFLOWS accepts payments through the following payment methods: http://www.docuflows.com/planos and all payment methods accepted by Stripe. The CONTRACTOR undertakes to pay DOCUFLOWS for all contracted services by using the platform. If the user does not make the payment of the invoice by the due date, they will not be able to access the platform or its services until the outstanding amount is settled. Cancellation due to lack of timely payment is automatic as per clause 12 of these Conditions.
4.5. The platform will be available once DOCUFLOWS verifies the payment made by the user. If the payment cannot be verified by DOCUFLOWS, for any reason, DOCUFLOWS may, at its discretion, decide not to allow the user's access to the Platform until it can verify the payment made by the user. In case of non-confirmation of payment, DOCUFLOWS may notify the user via email.
4.6. The price of the service of the platform provided by DOCUFLOWS may depend on the level of use of the Platform, the amount of resources made available, among other criteria, as detailed on the site and in the Platform. For this reason, users are prohibited from creating more than one account. If DOCUFLOWS identifies that a user created multiple accounts in an attempt to avoid paying the fees proportional to their level of access and use of the platform, DOCUFLOWS may terminate the user's accounts on the platform and charge the user for such use based on the prices set by DOCUFLOWS for services effectively provided to the user, considering all activities and resources used in their various accounts.
4.7. Non-access or non-use of DOCUFLOWS services will not exempt the CONTRACTOR from payment of the subscription, as the payment is due for the mere availability of the service.
4.8. Additional resource packages ("CREDITS"), can only be acquired if the CONTRACTOR has an active plan subscription.
4.9. Payments made for services are non-refundable, including for unilateral termination by the user.
5. Limitations on access and use of the platform.
5.1. In accordance with the conditions set forth in these Terms, DOCUFLOWS grants the user during the contracted period a non-exclusive, limited, non-transferable license to access and use the platform to the extent permitted in these Terms. All rights not expressly granted in these Terms shall be reserved for DOCUFLOWS.
5.2. The user cannot use the platform contrary to the conditions expressly permitted in these Terms.
5.3. Unless expressly stated otherwise in these Terms, the user may not:
(a) download, use, copy, create derivative works, or modify the Platform or any part thereof, (b) transfer, lease, lend, rent, or distribute the Platform to any other person or entity, or (c) use the Platform illegally, for any illegal purpose, or in any way not expressly recognized in these Terms.
5.4. DOCUFLOWS reserves the exclusive right, at its discretion: (a) to determine the functions, services, products, software, or other tools that are available for use by the user through the site and/or Platform, and (b) to add, change, or remove any content, material, and/or functionality that is available on the Platform and/or site at any time for any reason. In this sense, DOCUFLOWS may make updates, new functions, add new features, and improvements to the Platform and/or the site.
5.5. DOCUFLOWS allows the use of the Platform and/or the Site, provided that the user: (I) does not copy, distribute, or modify any part of the Platform or the site without prior written authorization from DOCUFLOWS; (II) does not send spam, advertising, chain letters, etc.; (III) does not transmit any content that contains viruses or other programs, codes or files that may damage computers; (IV) does not turn off or interrupt servers or networks connected to the site; and (V) does not use or launch any automated system, including without limitation, "robots", "spiders" or "offline readers," that access the Platform and/or the site in a manner that may send requests to DOCUFLOWS' servers over a period of time longer than a human could respond during the same period through a conventional online web browser. DOCUFLOWS allows public search engine operators to use "spiders" to copy materials from the site and/or Platform solely for the purpose of creating indexes of the locatable materials available, and potential to be found, but not 'caches' or archives of such materials. DOCUFLOWS reserves the right to revoke these exceptions either generally or in specific cases. The CONTRACTOR agrees not to collect or store any personal information, including account names or email addresses from the site and/or the Platform or to use the site's communication tools and/or platform for any commercial purpose beyond the specific and expressly provided scope in these Terms.
5.6. User Accounts. User’s personal responsibility. To access the Platform, the CONTRACTOR must access their DOCUFLOWS user account (the "User Account"). At no time does DOCUFLOWS have access to, store, use or know the password for your user account. The CONTRACTOR may not use in any way a user account that belongs to another person, without the express written permission of the corresponding user. Each user who has an account at DOCUFLOWS is responsible for the activity of any collaborators on their DOCUFLOWS user account authorized to perform some or all of the functions provided by the Platform. Each collaborator must accept these Terms and the Privacy Policy when accessing and using the Platform as a collaborator, based on the collaborator's password linked to a user account. Each user is solely responsible for all activity that occurs on their user account and must keep their password secure, including collaborator passwords. By creating a user account on behalf of a legal entity, the user guarantees that they have the authority to bind that legal entity and that their acceptance of these conditions will be considered acceptance by the legal entity. Any security breach or misuse of your User Account must be immediately reported to DOCUFLOWS. The CONTRACTOR is solely responsible for their user account. Any misuse or unauthorized use must be immediately reported to DOCUFLOWS. DOCUFLOWS will not be liable for any losses or damages, including third parties, resulting from any misuse or unauthorized use of your User Account.
5.7. User Accounts. To use the platform, you must create a DOCUFLOWS user account.
5.8. Cancellation of access to site and user accounts. DOCUFLOWS, at its discretion, has the right to cancel your access to the site and/or the Platform and prevent its use immediately and to cancel and/or suspend your user account.
5.9. Prohibitions. The user may not access or use the Platform and/or the site for any purpose other than expressly stated in these Terms. Agrees that, among the prohibited activities, are included (but not limited to): a. criminal activity or violating the law in any manner. b. The collection of data or any content from the Platform to create a compilation or database without the written permission of DOCUFLOWS. c. Deceiving or defrauding the company or other users of the platform in any manner and, in particular, in order to obtain confidential information. d. The improper use of support services provided by DOCUFLOWS or making false accusations. e. The use of any information obtained through the Platform and/or the site to harass, annoy, abuse or harm third parties. f. Using the platform in any manner to compete with DOCUFLOWS. g. Decoding, decompiling, disassembling or reverse engineering any software or code that comprises the platform and/or the Site, or allow or authorize any other person or entity to do so. h. Circumvent or otherwise bypass security measures designed to prevent or restrict access to the Platform and/or the site.
6. Content provided by you.
6.1. The platform may allow users to submit certain information to the Platform or the site. In all cases, the CONTRACTOR declares and guarantees that: a. He is the creator and owner, or has the necessary licenses, rights, authorizations to disclose and/or permission to use the content submitted to the Platform or site; b. The content submitted to the platform or Site does not violate or link to material that violates any provision of these Terms or any applicable law or regulation.
6.2. Recognizes and agrees that any question, inquiry, comment, suggestion, ideas or other information about the site or Platform (hereinafter, the "Contributions") provided to DOCUFLOWS are not confidential and that DOCUFLOWS (as well as any person designated by it) has the right to freely use and disseminate these contributions for any purpose, commercial or otherwise, without your consent or approval and without any compensation.
6.3. The CONTRACTOR declares and guarantees that he is solely responsible for acquiring or obtaining computer hardware and software for his use of the platform, and that he will be solely responsible for any damage or loss he may suffer as a result of using computer hardware and software, including incompatibilities between the Platform and any operating system.
7. Intellectual Property Rights.
7.1. All content on the site and the Platform, including, but not limited to texts, documents, descriptions, products, software, codes, graphics, design, photographs, sound, videos, interactive features, services, data collection and data management, and all other content made available on the site and in the Platform (the "content") and trademarks and logos included on the site and in the Platform ("trademarks"), are the property of DOCUFLOWS or licensed to DOCUFLOWS.
7.2. The content is provided, as is, solely for personal use by the user and may not be used, copied, distributed, transmitted, displayed, separated, sold, licensed, decompiled or exploited for any other purpose without the prior written consent of DOCUFLOWS. DOCUFLOWS reserves all rights not expressly granted to the Platform or the site licenses. Should the CONTRACTOR download or print a copy of the Content, for personal use only, they must maintain all reserved rights and other ownership notices contained therein.
7.3. The CONTRACTOR guarantees that he will not circumvent, disable or otherwise interfere with features related to the security of the site and/or the Platform or features that prevent or restrict the use or copying of any Content or impose limitations on the use of the site and the Platform. DOCUFLOWS and other brands are trademarks of DOCUFLOWS and its subsidiaries. All other trademarks, service marks, and logos used on the site and Platform are trademarks, service marks, and logos of their respective owners.
7.4. This section shall survive even upon termination of these Terms.
8. Confidentiality.
8.1. In the course of providing the services described in these conditions, the CONTRACTOR may have access to certain private, confidential, and/or trade secret information of DOCUFLOWS, whether written or by any other means (hereinafter "Confidential Information").
8.2. The CONTRACTOR agrees not to disclose DOCUFLOWS Confidential Information to third parties, not to use DOCUFLOWS confidential information for purposes other than the exclusive fulfillment of these Terms, and to maintain the confidentiality of DOCUFLOWS confidential information practicing the same level of care that the User uses to protect their own confidential information, which in any case must not be less than a reasonable degree of care.
8.3. At any time during the term of these Terms, and even after the term has ended, upon written request from DOCUFLOWS, the user shall return to DOCUFLOWS or destroy, at DOCUFLOWS' discretion, all confidential information in their possession, including documents, writings, recordings, and records made by the user based on confidential information of which they were aware.
8.4. The user acknowledges and agrees that DOCUFLOWS may provide, upon a court order from any court in the country or jurisdiction to decide on a particular case, the information contained or related to the User's account as required within the process.
9. Links. Third-party sites.
9.1. The site contains links to third-party sites that are not owned or controlled by DOCUFLOWS. DOCUFLOWS is not affiliated with these sites, has no control over these sites, and assumes no responsibility for the content, privacy policies, or practices of any third-party website.
9.2 By using the site and/or Platform, the CONTRACTOR expressly releases DOCUFLOWS from any and all liability arising from their use on any other third-party sites. The CONTRACTOR is aware that when leaving the site and/or Platform, they should read the terms and conditions and privacy policy of each site they visit.
9.3. In particular, the CONTRACTOR agrees and acknowledges that the services provided by partner sites and their regional variants are provided by third parties, distinct from DOCUFLOWS. The Platform allows integration with certain partner services through a communication interface (API). The CONTRACTOR acknowledges and agrees to comply with the service terms of any partners, as well as any legal consequences. Under no circumstances will DOCUFLOWS be liable for failures and inconsistencies or other defects of the API or the partner sites.
10. Description of Information.
10.1. DOCUFLOWS will make its best efforts to maintain the site and the Platform. However, DOCUFLOWS cannot assure or guarantee that the content available on the site and/or the Platform is accurate, complete, secure, or free of errors. In particular, DOCUFLOWS cannot assure or guarantee that the information provided to the user when providing the services described in Clause 3 of these Terms is accurate, complete, secure, or free of errors. DOCUFLOWS reserves the right to make changes to the content, or any part thereof, at its sole discretion and without any obligation to notify users before or after making such changes to the content.
10.2. The CONTRACTOR in using the content of the site and/or Platform, or any part thereof, assumes all risk and responsibility.
11. Privacy
11.1. We care about your privacy. Please check DOCUFLOWS' privacy policies. By using the site and/or Platform, the CONTRACTOR accepts the terms of DOCUFLOWS' Privacy Policy.
11.2. The management and provision of services provided by DOCUFLOWS requires the processing of various data that constitute public information provided by users and third parties to DOCUFLOWS and/or third-party sites. This data will be processed in accordance with the existing rules regarding personal data and in accordance with the provisions of our Privacy Policy.
12. Duration and termination of the service contract.
12.1. The service agreement will remain in full force and effect and will produce all its legal effects as long as payments are made in accordance with the provisions of clause 4 of the Terms. The User may terminate their use or participation in the platform at any time and for any reason, according to the instructions for ending the user account that are in the settings of their user account. IMPORTANT - PAYMENTS ARE NON-REFUNDABLE, as provided in these Terms. The information stored in your user account may remain stored for two (2) months after the termination of the user account.
12.2. In case of contractual termination by DOCUFLOWS, for lack of payment, or for any other reason, all historical data and information for using the Platform will be stored for the period below and may be accessed after reactivation of the account, subject to the corresponding payments. The CONTRACTOR's data and information will remain available for a period of two (2) months from the cessation of service due to lack of payment. Once the two-month period has expired, the user's information and data accumulated on the Platform will be removed from DOCUFLOWS' database and cannot be recovered by the user under any circumstances without any responsibility on the part of DOCUFLOWS.
13. Changes to the Platform.
13.1. DOCUFLOWS reserves the right to modify or discontinue, temporarily or permanently, the Platform (or any part thereof) at any time, with or without prior notice. The CONTRACTOR agrees that DOCUFLOWS will not be liable for any modification, suspension, or interruption of the Platform.
14. General limitation of civil liability and warranty.
Except as expressly stated otherwise in a written agreement between the parties, the site is provided "as is", according to availability and without any warranty of any kind, including, without limitation, representations, warranties, and conditions of merchantability, commercial quality, fitness for a particular purpose, title, non-infringement, and everything that appears by statute or treatment or commercial use.
Although we make reasonable efforts to ensure that the site functions as expected, DOCUFLOWS does not guarantee that the site will be free of errors, security breaches, virus attacks, and others, or that it will always be available. Occasionally, the site will be unavailable for routine maintenance, updates, and others.
Additionally, it agrees that DOCUFLOWS will not be liable for technical problems of the internet, slow connections, traffic congestion, overload of our or other servers, etc.
DOCUFLOWS does not guarantee, endorse, promote, or ensure any content, product, or service that appears published on the site.
Under no circumstances, whether DOCUFLOWS nor its subsidiaries and respective directors, employees, licensees, assignees, and agents will be liable for loss of money, reputation, special, direct, indirect, incidental, punitive, or consequential damages resulting from the use or inoperability of such use and its services even if DOCUFLOWS has been advised of the possibility of such damages.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply.
15. Final provisions.
15.1. In the event that a court or judicial or administrative authority declares one or more clauses of these Conditions null and void, the nullity does not affect the remaining provisions, which must survive and produce respect for the parties for all intended effects.
15.2. If any provision of these Terms is considered invalid, the user involved and DOCUFLOWS will make their best efforts to replace or modify the clause respecting the present spirit.
15.3. Any controversy arising regarding the existence, validity, interpretation, or compliance with this resolution will be submitted to common law.
15.4. Unless otherwise indicated, notifications should be made by email to the address support@docuflows.com.
15.5. All communications directed to a specific user will be made using the registration data provided by the user at the time of registration or regularly updated in the user's profile.
15.6. Email messages sent by DOCUFLOWS will be considered received, read, and accepted 24 hours after sending the email, unless DOCUFLOWS is expressly informed that the email address is invalid or that the email did not reach its destination.
15.7. These Terms constitute the complete agreement between the user and DOCUFLOWS regarding the use of the Site and the Platform.
15.8. The failure or omission of DOCUFLOWS to exercise or enforce any right or provision established in these Terms does not constitute a waiver of such right or provision.
15.9. The section titles of these Terms are for convenience only and have no legal or contractual effect.
Welcome to www.docuflows.com (along with all DOCUFLOWS sites that contain a link to these Terms and Conditions and constitute the "Site"). These Terms and Conditions (hereinafter referred to as "Terms") govern the use of the site owned by WISEMARKET ASSESSORIA E TECNOLOGIA LTDA ("DOCUFLOWS"), registered under CNPJ 42.307.740/0001-15.
We request that you carefully read these Terms before using the site and/or Platform so that the "User" and/or "Visitor" - as applicable - is aware of their rights and obligations in relation to DOCUFLOWS, its subsidiaries, affiliates, and branches, whether individually or collectively, "DOCUFLOWS" or "us".
We reserve the right, at our discretion, to modify these Terms. We will notify you of such modifications via email or by posting a notice of the changes mentioned above on the site and/or platform. The User and the Visitor must observe such notices on the site and the platform to be aware of the changes. If the User or Visitor continues to use the site and/or platform after ten (10) days from the publication of the changes to these Terms or after being notified by email, whichever occurs first, their agreement to the changes will be presumed.
1. Preliminary considerations. Acceptance.
1.1. These Terms constitute a contract between the User or Visitor, natural or legal person, hereinafter referred to as the CONTRACTOR, and DOCUFLOWS, regarding their access to and use of the site and the platform, as well as their access to and use of any other means of communication related to the site. The site provides access to an online information storage and processing platform owned by DOCUFLOWS, which allows users to control, manage, and administer business processes (hereinafter referred to as the "Platform"). These Terms apply to the site and the platform. The rights, obligations, responsibilities, pricing tables, and other supplementary terms and conditions or documents that may be published on the site or the platform in the future will be incorporated into these Terms.
1.2. By using the Platform or the site on behalf of a legal entity, the CONTRACTOR declares to DOCUFLOWS that they have the representation power of the legal entity to act on its behalf and accept these Terms.
1.3. Concept of User and Visitor. When the CONTRACTOR uses or visits the site and/or Platform in any way, regardless of whether they are registered as a user of the site and/or Platform, they will be considered a visitor for the purposes of these Terms. By registering for a free trial of the Platform, your registration is verified for use of the Platform and you will be considered a User for the purposes of these Terms.
1.4. Application of Conditions. Acceptance. By using (as a user) or visiting (as a visitor) the site and/or the Platform, you expressly accept: (1) the Terms and (2) the DOCUFLOWS Privacy Policy, at www.docuflows.com/privacidade ("Privacy Policy"), and any amendments to these Conditions and the Privacy Policy that DOCUFLOWS may make in the future. You expressly agree to these Terms, recognizing electronic acceptance as valid. These Terms will apply to all users and visitors of the site and/or Platform. If you do not agree with these Terms or the Privacy Policy, do not access or use the site and/or the Platform in any way.
2. Capacity.
The CONTRACTOR declares that they are over 18 years of age, and that they understand and agree that the site is not intended for minors under 18 years of age. If DOCUFLOWS becomes aware that a user and/or visitor is under 18 years of age, DOCUFLOWS may cancel their user account and/or access to the site and/or Platform.
If the site and/or the Platform is used on behalf of a company, the CONTRACTOR declares and ensures that they have the necessary powers or authorizations to act on behalf of that company.
3. Description of the platform.
The Platform offers users various features aimed at facilitating the control and management of business processes. In particular, the Platform provides tools for documentation, creation, and management of processes, employees, and teams, including, without limitation, processes, policies, documents, checklists, standards, procedures, and any other documents related to the operational, legal, and administrative practices of the company, among others.
4. Access to the platform.
4.1. The services of the platform are offered in the form of a paid monthly subscription according to the rates published on the site, being this subscription recurring and automatically renewed according to the conditions of the contracted plan.
4.2. Notwithstanding the above, DOCUFLOWS may enable trial periods, with or without functionality limitations, during which the user will be allowed to use the Platform at no cost for several consecutive days. At the end of the trial period, to continue using the Platform and accessing their information, the User must contract the paid monthly subscription model.
4.3. To access the services of the Platform, without limitations as provided in clause 4.2, the User must pay the established monthly fee or adhere to any promotional plans eventually offered by DOCUFLOWS to Users, using the payment methods available in these Terms. Payments are made in advance of use. DOCUFLOWS reserves the right to change, at its discretion, the prices published on the Site and/or the platform as well as the name, classification, requirements, and functionalities of each version of the services corresponding to the published prices.
4.4. Payment methods. DOCUFLOWS accepts payments through the following payment methods: http://www.docuflows.com/planos and all payment methods accepted by Stripe. The CONTRACTOR undertakes to pay DOCUFLOWS for all contracted services by using the platform. If the user does not make the payment of the invoice by the due date, they will not be able to access the platform or its services until the outstanding amount is settled. Cancellation due to lack of timely payment is automatic as per clause 12 of these Conditions.
4.5. The platform will be available once DOCUFLOWS verifies the payment made by the user. If the payment cannot be verified by DOCUFLOWS, for any reason, DOCUFLOWS may, at its discretion, decide not to allow the user's access to the Platform until it can verify the payment made by the user. In case of non-confirmation of payment, DOCUFLOWS may notify the user via email.
4.6. The price of the service of the platform provided by DOCUFLOWS may depend on the level of use of the Platform, the amount of resources made available, among other criteria, as detailed on the site and in the Platform. For this reason, users are prohibited from creating more than one account. If DOCUFLOWS identifies that a user created multiple accounts in an attempt to avoid paying the fees proportional to their level of access and use of the platform, DOCUFLOWS may terminate the user's accounts on the platform and charge the user for such use based on the prices set by DOCUFLOWS for services effectively provided to the user, considering all activities and resources used in their various accounts.
4.7. Non-access or non-use of DOCUFLOWS services will not exempt the CONTRACTOR from payment of the subscription, as the payment is due for the mere availability of the service.
4.8. Additional resource packages ("CREDITS"), can only be acquired if the CONTRACTOR has an active plan subscription.
4.9. Payments made for services are non-refundable, including for unilateral termination by the user.
5. Limitations on access and use of the platform.
5.1. In accordance with the conditions set forth in these Terms, DOCUFLOWS grants the user during the contracted period a non-exclusive, limited, non-transferable license to access and use the platform to the extent permitted in these Terms. All rights not expressly granted in these Terms shall be reserved for DOCUFLOWS.
5.2. The user cannot use the platform contrary to the conditions expressly permitted in these Terms.
5.3. Unless expressly stated otherwise in these Terms, the user may not:
(a) download, use, copy, create derivative works, or modify the Platform or any part thereof, (b) transfer, lease, lend, rent, or distribute the Platform to any other person or entity, or (c) use the Platform illegally, for any illegal purpose, or in any way not expressly recognized in these Terms.
5.4. DOCUFLOWS reserves the exclusive right, at its discretion: (a) to determine the functions, services, products, software, or other tools that are available for use by the user through the site and/or Platform, and (b) to add, change, or remove any content, material, and/or functionality that is available on the Platform and/or site at any time for any reason. In this sense, DOCUFLOWS may make updates, new functions, add new features, and improvements to the Platform and/or the site.
5.5. DOCUFLOWS allows the use of the Platform and/or the Site, provided that the user: (I) does not copy, distribute, or modify any part of the Platform or the site without prior written authorization from DOCUFLOWS; (II) does not send spam, advertising, chain letters, etc.; (III) does not transmit any content that contains viruses or other programs, codes or files that may damage computers; (IV) does not turn off or interrupt servers or networks connected to the site; and (V) does not use or launch any automated system, including without limitation, "robots", "spiders" or "offline readers," that access the Platform and/or the site in a manner that may send requests to DOCUFLOWS' servers over a period of time longer than a human could respond during the same period through a conventional online web browser. DOCUFLOWS allows public search engine operators to use "spiders" to copy materials from the site and/or Platform solely for the purpose of creating indexes of the locatable materials available, and potential to be found, but not 'caches' or archives of such materials. DOCUFLOWS reserves the right to revoke these exceptions either generally or in specific cases. The CONTRACTOR agrees not to collect or store any personal information, including account names or email addresses from the site and/or the Platform or to use the site's communication tools and/or platform for any commercial purpose beyond the specific and expressly provided scope in these Terms.
5.6. User Accounts. User’s personal responsibility. To access the Platform, the CONTRACTOR must access their DOCUFLOWS user account (the "User Account"). At no time does DOCUFLOWS have access to, store, use or know the password for your user account. The CONTRACTOR may not use in any way a user account that belongs to another person, without the express written permission of the corresponding user. Each user who has an account at DOCUFLOWS is responsible for the activity of any collaborators on their DOCUFLOWS user account authorized to perform some or all of the functions provided by the Platform. Each collaborator must accept these Terms and the Privacy Policy when accessing and using the Platform as a collaborator, based on the collaborator's password linked to a user account. Each user is solely responsible for all activity that occurs on their user account and must keep their password secure, including collaborator passwords. By creating a user account on behalf of a legal entity, the user guarantees that they have the authority to bind that legal entity and that their acceptance of these conditions will be considered acceptance by the legal entity. Any security breach or misuse of your User Account must be immediately reported to DOCUFLOWS. The CONTRACTOR is solely responsible for their user account. Any misuse or unauthorized use must be immediately reported to DOCUFLOWS. DOCUFLOWS will not be liable for any losses or damages, including third parties, resulting from any misuse or unauthorized use of your User Account.
5.7. User Accounts. To use the platform, you must create a DOCUFLOWS user account.
5.8. Cancellation of access to site and user accounts. DOCUFLOWS, at its discretion, has the right to cancel your access to the site and/or the Platform and prevent its use immediately and to cancel and/or suspend your user account.
5.9. Prohibitions. The user may not access or use the Platform and/or the site for any purpose other than expressly stated in these Terms. Agrees that, among the prohibited activities, are included (but not limited to): a. criminal activity or violating the law in any manner. b. The collection of data or any content from the Platform to create a compilation or database without the written permission of DOCUFLOWS. c. Deceiving or defrauding the company or other users of the platform in any manner and, in particular, in order to obtain confidential information. d. The improper use of support services provided by DOCUFLOWS or making false accusations. e. The use of any information obtained through the Platform and/or the site to harass, annoy, abuse or harm third parties. f. Using the platform in any manner to compete with DOCUFLOWS. g. Decoding, decompiling, disassembling or reverse engineering any software or code that comprises the platform and/or the Site, or allow or authorize any other person or entity to do so. h. Circumvent or otherwise bypass security measures designed to prevent or restrict access to the Platform and/or the site.
6. Content provided by you.
6.1. The platform may allow users to submit certain information to the Platform or the site. In all cases, the CONTRACTOR declares and guarantees that: a. He is the creator and owner, or has the necessary licenses, rights, authorizations to disclose and/or permission to use the content submitted to the Platform or site; b. The content submitted to the platform or Site does not violate or link to material that violates any provision of these Terms or any applicable law or regulation.
6.2. Recognizes and agrees that any question, inquiry, comment, suggestion, ideas or other information about the site or Platform (hereinafter, the "Contributions") provided to DOCUFLOWS are not confidential and that DOCUFLOWS (as well as any person designated by it) has the right to freely use and disseminate these contributions for any purpose, commercial or otherwise, without your consent or approval and without any compensation.
6.3. The CONTRACTOR declares and guarantees that he is solely responsible for acquiring or obtaining computer hardware and software for his use of the platform, and that he will be solely responsible for any damage or loss he may suffer as a result of using computer hardware and software, including incompatibilities between the Platform and any operating system.
7. Intellectual Property Rights.
7.1. All content on the site and the Platform, including, but not limited to texts, documents, descriptions, products, software, codes, graphics, design, photographs, sound, videos, interactive features, services, data collection and data management, and all other content made available on the site and in the Platform (the "content") and trademarks and logos included on the site and in the Platform ("trademarks"), are the property of DOCUFLOWS or licensed to DOCUFLOWS.
7.2. The content is provided, as is, solely for personal use by the user and may not be used, copied, distributed, transmitted, displayed, separated, sold, licensed, decompiled or exploited for any other purpose without the prior written consent of DOCUFLOWS. DOCUFLOWS reserves all rights not expressly granted to the Platform or the site licenses. Should the CONTRACTOR download or print a copy of the Content, for personal use only, they must maintain all reserved rights and other ownership notices contained therein.
7.3. The CONTRACTOR guarantees that he will not circumvent, disable or otherwise interfere with features related to the security of the site and/or the Platform or features that prevent or restrict the use or copying of any Content or impose limitations on the use of the site and the Platform. DOCUFLOWS and other brands are trademarks of DOCUFLOWS and its subsidiaries. All other trademarks, service marks, and logos used on the site and Platform are trademarks, service marks, and logos of their respective owners.
7.4. This section shall survive even upon termination of these Terms.
8. Confidentiality.
8.1. In the course of providing the services described in these conditions, the CONTRACTOR may have access to certain private, confidential, and/or trade secret information of DOCUFLOWS, whether written or by any other means (hereinafter "Confidential Information").
8.2. The CONTRACTOR agrees not to disclose DOCUFLOWS Confidential Information to third parties, not to use DOCUFLOWS confidential information for purposes other than the exclusive fulfillment of these Terms, and to maintain the confidentiality of DOCUFLOWS confidential information practicing the same level of care that the User uses to protect their own confidential information, which in any case must not be less than a reasonable degree of care.
8.3. At any time during the term of these Terms, and even after the term has ended, upon written request from DOCUFLOWS, the user shall return to DOCUFLOWS or destroy, at DOCUFLOWS' discretion, all confidential information in their possession, including documents, writings, recordings, and records made by the user based on confidential information of which they were aware.
8.4. The user acknowledges and agrees that DOCUFLOWS may provide, upon a court order from any court in the country or jurisdiction to decide on a particular case, the information contained or related to the User's account as required within the process.
9. Links. Third-party sites.
9.1. The site contains links to third-party sites that are not owned or controlled by DOCUFLOWS. DOCUFLOWS is not affiliated with these sites, has no control over these sites, and assumes no responsibility for the content, privacy policies, or practices of any third-party website.
9.2 By using the site and/or Platform, the CONTRACTOR expressly releases DOCUFLOWS from any and all liability arising from their use on any other third-party sites. The CONTRACTOR is aware that when leaving the site and/or Platform, they should read the terms and conditions and privacy policy of each site they visit.
9.3. In particular, the CONTRACTOR agrees and acknowledges that the services provided by partner sites and their regional variants are provided by third parties, distinct from DOCUFLOWS. The Platform allows integration with certain partner services through a communication interface (API). The CONTRACTOR acknowledges and agrees to comply with the service terms of any partners, as well as any legal consequences. Under no circumstances will DOCUFLOWS be liable for failures and inconsistencies or other defects of the API or the partner sites.
10. Description of Information.
10.1. DOCUFLOWS will make its best efforts to maintain the site and the Platform. However, DOCUFLOWS cannot assure or guarantee that the content available on the site and/or the Platform is accurate, complete, secure, or free of errors. In particular, DOCUFLOWS cannot assure or guarantee that the information provided to the user when providing the services described in Clause 3 of these Terms is accurate, complete, secure, or free of errors. DOCUFLOWS reserves the right to make changes to the content, or any part thereof, at its sole discretion and without any obligation to notify users before or after making such changes to the content.
10.2. The CONTRACTOR in using the content of the site and/or Platform, or any part thereof, assumes all risk and responsibility.
11. Privacy
11.1. We care about your privacy. Please check DOCUFLOWS' privacy policies. By using the site and/or Platform, the CONTRACTOR accepts the terms of DOCUFLOWS' Privacy Policy.
11.2. The management and provision of services provided by DOCUFLOWS requires the processing of various data that constitute public information provided by users and third parties to DOCUFLOWS and/or third-party sites. This data will be processed in accordance with the existing rules regarding personal data and in accordance with the provisions of our Privacy Policy.
12. Duration and termination of the service contract.
12.1. The service agreement will remain in full force and effect and will produce all its legal effects as long as payments are made in accordance with the provisions of clause 4 of the Terms. The User may terminate their use or participation in the platform at any time and for any reason, according to the instructions for ending the user account that are in the settings of their user account. IMPORTANT - PAYMENTS ARE NON-REFUNDABLE, as provided in these Terms. The information stored in your user account may remain stored for two (2) months after the termination of the user account.
12.2. In case of contractual termination by DOCUFLOWS, for lack of payment, or for any other reason, all historical data and information for using the Platform will be stored for the period below and may be accessed after reactivation of the account, subject to the corresponding payments. The CONTRACTOR's data and information will remain available for a period of two (2) months from the cessation of service due to lack of payment. Once the two-month period has expired, the user's information and data accumulated on the Platform will be removed from DOCUFLOWS' database and cannot be recovered by the user under any circumstances without any responsibility on the part of DOCUFLOWS.
13. Changes to the Platform.
13.1. DOCUFLOWS reserves the right to modify or discontinue, temporarily or permanently, the Platform (or any part thereof) at any time, with or without prior notice. The CONTRACTOR agrees that DOCUFLOWS will not be liable for any modification, suspension, or interruption of the Platform.
14. General limitation of civil liability and warranty.
Except as expressly stated otherwise in a written agreement between the parties, the site is provided "as is", according to availability and without any warranty of any kind, including, without limitation, representations, warranties, and conditions of merchantability, commercial quality, fitness for a particular purpose, title, non-infringement, and everything that appears by statute or treatment or commercial use.
Although we make reasonable efforts to ensure that the site functions as expected, DOCUFLOWS does not guarantee that the site will be free of errors, security breaches, virus attacks, and others, or that it will always be available. Occasionally, the site will be unavailable for routine maintenance, updates, and others.
Additionally, it agrees that DOCUFLOWS will not be liable for technical problems of the internet, slow connections, traffic congestion, overload of our or other servers, etc.
DOCUFLOWS does not guarantee, endorse, promote, or ensure any content, product, or service that appears published on the site.
Under no circumstances, whether DOCUFLOWS nor its subsidiaries and respective directors, employees, licensees, assignees, and agents will be liable for loss of money, reputation, special, direct, indirect, incidental, punitive, or consequential damages resulting from the use or inoperability of such use and its services even if DOCUFLOWS has been advised of the possibility of such damages.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply.
15. Final provisions.
15.1. In the event that a court or judicial or administrative authority declares one or more clauses of these Conditions null and void, the nullity does not affect the remaining provisions, which must survive and produce respect for the parties for all intended effects.
15.2. If any provision of these Terms is considered invalid, the user involved and DOCUFLOWS will make their best efforts to replace or modify the clause respecting the present spirit.
15.3. Any controversy arising regarding the existence, validity, interpretation, or compliance with this resolution will be submitted to common law.
15.4. Unless otherwise indicated, notifications should be made by email to the address support@docuflows.com.
15.5. All communications directed to a specific user will be made using the registration data provided by the user at the time of registration or regularly updated in the user's profile.
15.6. Email messages sent by DOCUFLOWS will be considered received, read, and accepted 24 hours after sending the email, unless DOCUFLOWS is expressly informed that the email address is invalid or that the email did not reach its destination.
15.7. These Terms constitute the complete agreement between the user and DOCUFLOWS regarding the use of the Site and the Platform.
15.8. The failure or omission of DOCUFLOWS to exercise or enforce any right or provision established in these Terms does not constitute a waiver of such right or provision.
15.9. The section titles of these Terms are for convenience only and have no legal or contractual effect.